Cancellation and Terms

Cancellation and Terms


  Unless otherwise agreed, the following applies: By sending your order, you agree with our terms and conditions and connected in terms of the purchase contract All items offered for sale in this portal are distributed by the company ArtBijouxWelt. These terms and conditions therefore refer to all contracts (including distance selling), which are concluded with the company. In the case of distance selling confirms the orderer with the sending of the order these AGBs to have read and accepted. Own conditions of the orderer / orderer have no validity, as long as these were not confirmed in writing by the ArtBijouxWelt. The following §§ apply in addition to the laws valid in Austria.     Should a § of these terms and conditions prove to be or become ineffective, this does not affect the effectiveness of the remaining §§. The ineffectiveness of a point shall be replaced by an effective provision which comes closest to the goal of the invalid point  

Company Address:  


Commerce & Trade Agents

Mrs. Malgorzata Schrangl

Fischerweg 20 4650 Edt bei Lambach

Telephone 0043/69919283392

E-mail address

2. Delivery area and customer base

Orders and deliveries are only possible to end consumers.


All prices are consumer prices, including 20% Austrian VAT, are in Euro and are excluding shipping costs.

Prices, typographical errors and errors are reserved by ArtBijouxWelt. All offers are valid only while supplies last.

4. Purchase contract

By submitting the order or signing an offer, a legally valid purchase contract is concluded.

5. Payment

You can choose between convenient PAYPAL payment or payment by bank transfer.

The bank details for your transfer can be found on your invoice.

Unless otherwise stated, invoices are due and payable without deduction of cash discount upon receipt thereof.

The goods remain our property until full payment

6.Delivery and shipping costs

a. We deliver subject to availability. If an item is sold out or currently not available, it is not possible to order the item. Any claims for damages due to the unavailability of the articles are excluded.  

b. Delivery is in Austria, all EU countries, Australia, Canada and USA, all other countries only on request.  

c. A commercial resale is not allowed.  

d. The delivery time depends on the selected payment method. If you decide to pay in advance, the goods will be shipped within 1-3 business days after the credit or cover letter has been confirmed by the financial institution. We would like to point out that the transfer by the financial institution can take 2-3 working days. The goods will be shipped only after receipt of payment on our account. When paying by PayPal, the goods will be shipped within 1-3 working days of receiving your order. If the delivery time can not be met, we will inform you by e-mail.  

e. Shipping costs: From an order value of 75, - € we deliver free shipping in Austria. For orders under 75, - Euro we only charge a shipping fee of 3, -90 Euro. When ordering within EU countries, we charge a shipping fee of 9.90, - € and with an order from Australia, Canada or USA, we charge a shipping fee of 20, - €.  

f.Should it be for technical or logistical reasons, the shipping in several stages, we charge only a one-time shipping costs.

g.If a consignment is not accepted by the consignee or can not be delivered to the specified delivery address and thus the consignment is returned to ArtBijouxWelt, the customer will be charged for the additional costs for the return shipment.

h.If a shipment is visibly damaged upon delivery, the recipient must insist that this fact be recorded in writing by the deliverer.

7. Return Policy:

If a delivery does not meet your expectations, end users have the right to return them to us under the following conditions:

a.Informate us 14 days after receipt of your shipment by email on invoice and item number of the goods that you want to send back. Unpaired returns will not be accepted.

b. After you have received from us via email the confirmation of the return, you send within 5 days the returned goods at their own cost (free) back to us. Prepaid returns will not be accepted.

c.Once the goods have arrived with us, you will receive an email from us with a credit note, which you can deduct from your transfer amount. If you have paid in advance, the credit will be deposited as a credit and can be transferred back on request. If you have paid your order via PayPal, you will receive the credit amount automatically transferred back to your PayPal account.

d. Partial returns of an item will not be accepted.

e.From the right of return are ordered on special customer request ordered / delivered items and custom-made.

8. Right of withdrawal:

Private customers (end users) may withdraw from a distance contract within 14 working days of receiving your order. The period of withdrawal begins at the time of receipt of the goods by the consumer. It is sufficient if the declaration of resignation is sent within the deadline in written form (eg email or letter).

The costs of the return are borne by the buyer / in.

9. Cancellation right:

You have the right to cancel the contract of sale concluded with ArtBijouxWelt within fourteen days without giving any reason.The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods.In order to exercise your right of withdrawal, you must inform the seller by means of a clear statement of your decision to withdraw from this contract. You can use the model withdrawal form below, which is not required.In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

10.Consequences of the withdrawal:

If you revoke the contract of sale, the seller will have you all the payments he has received from you, including the delivery costs (except for the additional costs that result from giving you a different type of delivery than the cheapest standard delivery offered by us have chosen to repay immediately and at the latest within fourteen days from the date on which the notice of withdrawal of the contract of sale is received. For this repayment, the seller will use the same means of payment that you used in the original transaction, unless otherwise agreed with you. In no case will you be charged for this repayment fees. The seller may refuse the repayment until he has received the goods back. You must return the goods immediately and in any event no later than fourteen days from the date on which you inform the seller of the cancellation of the purchase agreement. The deadline is met if you send the goods before the deadline of fourteen days. You bear the immediate costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

11.Jurisdiction and applicable law:

In the case of a bilateral trade purchase, the exclusive place of jurisdiction is the place of business of the seller and the application of Austrian law.

12. Warranty:

Legal warranty periods apply. We expressly point out that at fashion jewelry color changes can occur and these are not treated as warranty cases.

13. Litigation:

Our company ArtBijouxWelt endeavors to resolve complaints and disputes with your customers quickly and unbureaucratically. Should this fail, customers will be able to file a free-of-charge complaint with the European Commission's Online Dispute Resolution platform. The platform can be reached at the following link:

14. Validity:

We reserve the right to change these conditions of sale at any time. Decisive are the sales conditions valid at the time of sending your order in the online shop. Should one of the clauses contained therein be ineffective, the remaining clauses remain effective.

15.Data Protection Policy:

Data protection

Personal data (hereinafter mostly referred to as "data") are processed by us only in the context of the necessity and for the purpose of providing a functional and user-friendly website, including its contents and the services offered there.

Pursuant to Article 4 (1) of Regulation (EU) 2016/679, the Basic Data Protection Regulation (hereinafter referred to as the 'GDPR'), 'processing' means any operation or series of operations carried out with or without the aid of automated procedures personal data, such as collecting, collecting, organizing, organizing, storing, adapting or modifying, reading out, querying, using, disclosing through transmission, dissemination or any other form of provision, reconciliation or the join, the restriction, the deletion or the annihilation.

With the following privacy policy, we inform you in particular about the nature, scope, purpose, duration and legal basis of the processing of personal data, as far as we either alone or together with others decide on the purposes and means of processing. In addition, we will inform you below about the third-party components that we use for optimization purposes and to increase the quality of use, insofar as third parties process data in their own responsibility.

Our privacy policy is structured as follows:

I. Information about us as responsible
II. Rights of users and stakeholders
III. Information about data processing

I. Information about us as responsible

The responsible provider of this website in terms of data protection is:


Malgorzata Schrangl
Fischerweg 20
4650 Edt bei Lambach

Telephone: 0043/69919283392


II. Rights of users and stakeholders

With regard to the data processing described in more detail below, users and data subjects have the right

upon confirmation of the processing of the data in question, information about the processed data, further information about data processing and copies of the data (see also Art. 15 GDPR);
Correction or completion of incorrect or incomplete data (see also Art. 16 GDPR);
for immediate deletion of the data concerning them (see also Art. 17 GDPR), or, alternatively, if further processing pursuant to Art. 17 (3) GDPR is required, to restriction of processing in accordance with Art. 18 GDPR;
upon receipt of the data concerning them and provided by them and on the transmission of this data to other providers / controllers (see also Art. 20 GDPR);
on complaint to the supervisory authority, if they consider that the data concerning them are processed by the provider in breach of data protection provisions (see also Art. 77 GDPR).

In addition, the provider is obliged to notify any recipients to whom data have been disclosed by the provider about any correction or deletion of data or restriction of processing, which takes place pursuant to Articles 16, 17 para. 1, 18 GDPR teaching. However, this obligation does not exist insofar as this notification is impossible or disproportionate. Notwithstanding, the user has a right to information about these recipients.

Likewise, according to Art. 21 GDPR, users and data subjects have the right to object to the future processing of data concerning them, provided that the data provided by the provider in accordance with Art. 6 para. 1 lit. f) DSGVO be processed. In particular, an objection to the processing of data for the purpose of direct advertising is permitted.

III. Information about data processing

Your data processed on the use of our website will be deleted or blocked as soon as the purpose of the storage is omitted, the deletion of the data does not conflict with statutory retention requirements and subsequently no other information is given about individual processing methods.
a) session cookies / session cookies

We use so-called cookies with our website. Cookies are small text files or other storage technologies that are stored and stored on your device by the Internet browser you use. These cookies process certain information about you, such as your browser or location data or your IP address, to an individual extent.

This processing makes our website more user-friendly, effective and secure, as the processing, for example, allows us to reproduce our website in different languages ​​or to offer a shopping cart function.

The legal basis for this processing is Article 6 (1) (b) of the GDPR, insofar as these cookies process data for the purpose of initiating the contract or processing the contract.

If the processing does not serve to initiate the contract or to fulfill the contract, our legitimate interest lies in improving the functionality of our website. Legal basis is then in Art. 6 para. 1 lit. f) GDPR.

Closing your internet browser deletes these session cookies.
b) Third party cookies

If necessary, our website also uses cookies from partner companies with whom we cooperate for the purpose of advertising, analyzing or functionalizing our website.

For details, in particular for the purposes and legal basis of the processing of such third party cookies, please refer to the information below.
c) disposal option

You can prevent or restrict the installation of cookies by setting your Internet browser. You can also delete previously saved cookies at any time. However, the necessary steps and measures depend on your specific Internet browser. If you have questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. With so-called Flash cookies, however, the processing can not be prevented by the settings of the browser. Instead, you need to change the setting of your Flash Player. The necessary steps and measures depend on your specific Flash player. If you have any questions, please also use the help function or documentation of your Flash Player or contact the manufacturer or user support.

If you prevent or restrict the installation of cookies, however, this may result in not all functions of our website being fully usable.

contract management

The data transmitted by you for the use of our goods and / or service offer are processed by us for the purpose of contract execution and are required to that extent. Conclusion of contract and contract are not possible without provision of your data.

The legal basis for processing is Art. 6 para. 1 lit. b) GDPR.

We delete the data with complete contract processing, but must observe the tax and commercial retention periods.

As part of the contract, we pass on your data to the transport company commissioned with the delivery of goods or to the financial service provider, insofar as the transfer is required for the delivery of goods or for payment purposes.

The legal basis for the transfer of the data is then Art. 6 para. 1 lit. b) GDPR.

Google Analytics

In our website we use Google Analytics. This is a web analytics service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google."

Certified under the EU-US Privacy Shield

guarantees Google that EU data protection standards will be respected even when processing data in the US.

The service Google Analytics is used to analyze the usage behavior of our website. The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization and economic operation of our website.

User and user-related information, such as IP address, location, time or frequency of visiting our website, are transmitted to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymization function. With this feature, Google already truncates the IP address within the EU / EEA.

The data collected in this way will again be used by Google to provide us with an evaluation of the visit to our website as well as about the usage activities there. This data may also be used to provide other services related to the use of our website and the use of the Internet.

Google states that you do not associate your IP address with other data. In addition, Google keeps under

Further data protection information for you, for example, also to the ways to prevent the use of data.

In addition, Google offers below

a so-called deactivation add-on together with further information. This add-on can be installed with the common Internet browsers and offers you further control over the data that Google collects when we visit our website. The add-on informs the JavaScript (ga.js) of Google Analytics that information for visiting our website should not be transmitted to Google Analytics. But this does not prevent information from being passed to us or other web analytics services. Of course, you will also find out in this privacy policy whether and which other web analysis services we use

"Facebook" -Social plug-in

In our website we use the plug-in of the social network Facebook. Facebook is an internet service of facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. In the EU, this service is again operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, hereinafter referred to as "Facebook".

Certified under the EU-US Privacy Shield

guarantees Facebook that EU data protection standards will be respected even when processing data in the US.

The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the quality improvement of our website.

Further information about the possible plug-ins as well as their respective functions Facebook holds

ready for you.

If the plug-in is stored on one of the pages you visit on our website, your Internet browser downloads a display of the plug-in from the Facebook servers in the USA. For technical reasons, it is necessary that Facebook processes your IP address. In addition, however, the date and time of the visit to our website are recorded.

If you are logged in to Facebook while visiting one of our plug-ins, the information collected by the plug-in will be recognized by Facebook. The information collected in this way may be assigned to your personal account by Facebook. For example, if you use the so-called "Like" button on Facebook, this information will be stored in your Facebook user account and, if applicable, published on the Facebook platform. If you want to prevent this, you must either log out of Facebook before visiting our website or prevent the loading of the Facebook plug-in by using an add-on for your Internet browser.

Further information on the collection and use of data as well as your related rights and protections Facebook holds in the under

available data protection information.

Sample privacy policy of the law firm Weiß & Partner


16  Personal data:

Personal data is only collected if you inform us about it. Your personal data will only be used to process your order, to create and maintain your password-protected customer account ("My Account"), to subscribe to the newsletter, to create analyzes for your own marketing purposes or to participate in online competitions. In addition, we will use your e-mail address for promotional purposes of own similar products. You may object to the use of your email address by us for promotional purposes at any time by writing to Please enter under subject 'advertising conflict'.

As part of processing your orders and information requests, we will share your personal information within the Business Alliance with job processors who provide services to us or on our behalf for the sole purpose of processing an order (eg, financial institutions, transportation companies).

The entered data will of course be treated confidentially and will not be forwarded to unauthorized third parties. In the processing of data your legitimate concerns are guaranteed in accordance with the law. We have contracted our service providers to comply with data protection regulations and data protection regulations.

You can always get information about the data we have stored about you. Likewise, we are obliged to correct, block or delete the data stored about you on request. If you have any questions, our ArtBijouxWorld team is at your disposal

17 Customer account / registration function / delete function

If you create a customer account with us via our website, we will use the data entered by you during registration (eg your name, address or e-mail address) exclusively for pre-contractual services, for the fulfillment of the contract or for the purpose of Customer care (eg to provide you with an overview of your previous orders with us or to offer you the so-called memo function) and save. At the same time we then save the IP address and the date of your registration plus the time. A passing on of this data to third parties is of course not.

As part of the further registration process, your consent to this processing is obtained and reference is made to this Privacy Policy. The data collected by us are used exclusively for the provision of the customer account.

Insofar as you consent to this processing, Art. 6 para. 1 lit. a) GDPR Legal basis for processing.

Insofar as the opening of the customer account additionally serves pre-contractual measures or the fulfillment of the contract, the legal basis for this processing is also Art. 6 para. 1 lit. b) GDPR.

The consent granted to us in the opening and maintenance of the customer account can be withdrawn at any time with effect for the future in accordance with Art. 7 para. 3 DSGVO. For this you only have to inform us about your withdrawal.

The data collected will be deleted as soon as the processing is no longer necessary. However, we must pay attention to tax and commercial retention periods.

18. Other:

a.From photographic and presentation reasons, there may be color and size differences between the actual goods and their representation on the Internet or on print media.

b.Tip errors, display errors, errors in content, as well as errors that result from the program, reserves ArtBijouxWelt.

c. If you have any problems with this site or have noticed a mistake, you can email it to We will do our best to eliminate them as soon as possible.

All rights reserved. All illustrations are our property and may not be used in any form by third parties.