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General terms and conditions

List of contents

§1 General and scope

§2. Order/Conclusion of contract

§3. Prices

§4. Payment methods

§5. Delivery and shipping costs

§6. Right of return

§7. Right of withdrawal

§8. Right of revocation

§9. Jurisdiction and applicable law

§10. Warranty

§11. Validity

§12. Litigation 

§13. Ownership retention

§14. Other

§15. Company details

§1 General and Scope

Hereby ArtBijouxWelt Malgorzata Schrangl (hereinafter referred to as "ArtBijouxWelt", "we" or "us") presents to you our General Terms and Conditions (hereinafter also referred to as "GTC"). We use these as the basis for processing and concluding your purchase on our website.

These terms and conditions apply to all orders placed with us by the customer (hereinafter also referred to as "you"). All personal terms are to be understood as gender-neutral. 

The following §§ apply in addition to the laws in force in Austria.

By using our website or placing an order ( via button click "confirm order with payment" or via e-mail) you agree to the terms and conditions stated herein and are bound in terms of the purchase contract. Please read the terms and conditions carefully before placing an order.

Unless otherwise agreed, the following applies:

All items offered for sale on this portal are distributed by us.

These GTCs therefore apply to all contracts (including distance selling) which are concluded with us. In the case of distance selling, you confirm that you have read and accepted these terms and conditions by submitting the order. Your own terms and conditions shall not be valid unless confirmed by us in writing.

(1) Should individual provisions of these GTCs not be valid in their entirety or in part due to mandatory statutory provisions (in particular the provisions of the KSchG), the remaining provisions of these GTCs shall remain valid unchanged.

(2) We reserve the right to amend these General Terms and Conditions at any time. In each case, the version of the General Terms and Conditions on our website valid at the time of the order shall be decisive.

(3) You agree not to (i) publish, distribute or market any content that may be harmful to us, our products or services; (ii) engage in any conduct that does not in any way injure, harm or inhibit any other user from using our website through the use of harmful devices and software, tools or scripts.

(4) Orders and deliveries are only possible to end consumers.

§2. Order/Conclusion of Contract

On our website you will find a non-binding product presentation. We are merely submitting a non-binding invitation for you to submit an offer. By clicking on the order button "Confirm order with payment", an order by e-mail or telephone, you submit a binding offer to us. You will receive an order confirmation from us by e-mail. 

If for any reason we are unable to fulfil the order, we will inform you as soon as possible. If we have already received payment for your order, we will refund the relevant contract using the payment method you selected when placing the order.

In principle, the total amount for an order must be at least 1.00€ (minus all discounts). An exception to this is the product we offer, "Love Symphony". "Love Symphony" is customised for each customer after communication via email or phone and can be pre-ordered with 0,00€.

§3. Prices

(1) All prices stated comply with the small business regulation §6(1)27 UstG., are indicated in Euro and do not include shipping costs.

(2) Price changes, typing errors and mistakes are reserved by ArtBijouxWelt. All offers are valid only while stocks last.

(1) Gift vouchers


(1) Gift vouchers are vouchers that can be purchased. Gift vouchers are non-refundable. These gift vouchers can only be redeemed on our website and are only valid for our products.


(2) Please note that our gift vouchers cannot be used to purchase additional gift vouchers.

(3) Gift vouchers can only be redeemed before completing the order process and while the credit lasts. Subsequent redemption is not possible. The credit value of a gift voucher cannot be redeemed for cash.

(2) Discounts and promotions


(1) Discounts and promotions (also summarised here as vouchers) are price reductions that we offer as part of promotions and cannot be purchased.

(2) Vouchers are only valid for a limited time, can only be redeemed once and cannot be combined with other discounts and promotions unless we agree otherwise. Vouchers cannot be used for the purchase of gift vouchers.


(3) Discounts and promotions are redeemable with a minimum order value. The minimum order value varies depending on the voucher and is stated with each promotion.

(4) In the event of a return, the amount paid by the customer after redeeming a voucher will be refunded.

(5) Discounts and promotions can only be redeemed before completing the order process. Subsequent redemption is not possible. Discounts and promotions cannot be redeemed for cash.

(6) Discounts and promotions cannot be transferred to third parties and can only be redeemed online on our website.

§4. Payment methods

We offer the following payment methods:

  • PAYPAL payment
  • If you choose to pay by PayPal, the amount will be transferred to us immediately but will not be debited until the goods have been handed over to our supplier. We reserve the right to check the validity of the PayPal account, the billing address and the credit balance to cover the order. It is possible that ArtBijouxWorld rejects the order after this check.

  • Payment by bank transfer (prepayment)
  • When paying by bank transfer (prepayment) the goods remain our property (retention of title) until full payment. After receipt of payment, we will pass the goods on to our suppliers and inform you of this by e-mail.  You already undertake to pay the purchase price in full upon conclusion of the contract. 

    You will find the bank details for your transfer on your invoice. If you lose our bank details, please transfer the amount due to the following account, stating the order number as the reason for payment:

    Malgorzata Schrangl
    Sparkasse Lambach
    IBAN: AT522031707701019288

    Invoices are, unless otherwise stated, due and payable without discount upon receipt of the same.

(1)  Late payment

If you have chosen the payment method prepayment and the payment is not made on time, we are entitled to withdraw from the contract.

(2) Other

You will receive your payment request by e-mail. You are therefore obliged to provide a correct and accurate email address when placing your order and to inform ArtBijouxWelt if your email address changes.

§5. Delivery and shipping costs

(1) We deliver subject to availability. If an item is sold out or currently not available, it is not possible to order the item (also applies to products offered free of charge as part of a limited-time offer). Any claims for damages due to the unavailability of the items are excluded.

(2) Delivery will be made to Austria and all EU countries. All other countries only on request.

(3) Commercial resale is not permitted.

The delivery time depends on the selected payment method. If you choose the payment method prepayment, the goods will be dispatched within 1-3 working days after credit note or cover confirmation by the financial institution. We point out that the transfer by the financial institution can take 2-3 working days . The goods will only be dispatched after receipt of payment on our account.

If you pay via PayPal, the goods will be dispatched within 1-3 working days after receipt of your order and verification of your PayPals account (see §4). If the delivery time cannot be met, we will inform you by e-mail.

(4) Shipping costs:
From an order value of 75,- Euro we deliver free of shipping costs in Austria. For orders under 75,- Euro we only charge a flat rate of 4.50,- Euro. For orders within EU countries we charge a flat rate of 9.90,- Euro.

(5) If the shipment takes place in several stages for technical or logistical reasons, we only charge a one-time shipping fee.

(6) If a shipment is not accepted by the recipient or cannot be delivered to the specified delivery address and the shipment is therefore returned to ArtBijouxWelt, you will be charged the additional costs for the return shipment.

(7) If a shipment is visibly damaged upon delivery, the recipient must insist that this circumstance be recorded in writing by the delivery person.

§6. Right of return

If a delivery does not meet your expectations, you have the right to return it to us under the following conditions

  • Inform us within 14 days of receiving your shipment by: (I) email quoting the invoice and item number of the goods you wish to return; (II) complete the returns contact form found here. Returns that have not been agreed will not be accepted.
    If you have received the goods in several deliveries, the 14-day period after receipt of the last delivery applies.
  • Once you have received confirmation of the return from us by e-mail, return the returned goods to us within 5 business days at your own expense (carriage paid). Unfree returns will not be accepted.
  • As soon as we have received the goods, you will receive an e-mail informing you of this. If you have paid in advance, the amount will be transferred to your bank account within 14 days after positive inspection of the goods. If you have paid for your order via PayPal, you will automatically receive the credit amount transferred back to your PayPal account.
  • If you have paid with a voucher, the amount will be credited back to your voucher account.
  • If you have received the goods in several deliveries, please return them in one package
  • Excepted from the right of return are items ordered/delivered at the special request of the customer and custom-made products.
The costs of the return shipment are borne by the buyer.

§7. Right of withdrawal

Private customers (end consumers) may withdraw from a contract concluded at a distance within 14 working days from delivery of their order. The withdrawal period begins with the consumer's receipt of the goods. It is sufficient if the notice of withdrawal is sent in text form (e.g. e-mail, letter, return form) within the period.

§8. Right of revocation

You have the right to revoke the purchase contract concluded with ArtBijouxWelt within fourteen days without giving reasons. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear declaration. You can use the model withdrawal form below for this purpose, but it is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Sample withdrawal form according to Annex I to zu BGBl. I 2014/33

To ArtBijouxWelt Malgorzata Schrangl
Fischerweg 20, 4650 Edt bei Lambach - Austria

- I/we(*) hereby revoke the contract concluded by me/us(*) concerning the purchase of the the following goods(*) / the provision of the following service(*):


- Ordered on (*) / received on (*):...............................................................................................................

- Name of consumer(s):......................................................................................................................

- Address of consumer(s):.................................................................................................................


- Signature of consumer(s) (only if notice is on paper)

- Date:..............................................................

Sample taken from:

(1) Consequences of cancellation:

If you withdraw from the purchase contract, we are obliged to repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from the purchase contract. For this repayment, the seller shall use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. In no case will you be charged for this repayment. ArtBijouxWelt may refuse repayment until we have received the goods back.You have to return the goods immediately and in any case at the latest within fourteen days from the day on which you inform us about the revocation of the purchase contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

§9. Place of jurisdiction and applicable law

In the case of a commercial purchase on both sides, the exclusive place of jurisdiction shall be the seller's place of business (Wels 4600) and the application of Austrian law shall be agreed. Austrian law shall also apply to customers who are domiciled outside Austria, unless they are deprived of the protection of mandatory provisions of the state in which they are domiciled. This means that they also enjoy the protection of the mandatory provisions of the state in which they are domiciled.  

§10. Warranty

The statutory warranty periods apply. We expressly point out that colour changes may occur in costume jewellery and that these are not treated as warranty cases.

Due to phototechnical and representation reasons, there may be differences in colour and size between the actual goods and their illustration on the Internet or on printed media.

§11. Legal disputes

Our company ArtBijouxWelt endeavours to solve complaints and disputes with your customers quickly and unbureaucratically. Should this not be successful, customers have the possibility to submit a free out-of-court complaint to the platform for online dispute resolution of the European Commission. The platform can be reached at the following link:
Jurisdiction: Wels 4600.

§12. Validity

We reserve the right to amend these Terms and Conditions of Sale at any time. The terms and conditionsin force at the time you submit your order in the online shop shall be authoritative. Should any of the clauses contained therein be invalid, the remaining clauses shall remain in effect.

§13. Ownership retention

All rights reserved. All images of our products as well as our own creations are our property and may not be used in any form by third parties. 

§14. Other

ArtBijouxWelt reserves the right to make typing errors, display errors, errors in the content, as well as errors resulting from the program flow

If you encounter any problems with this website or notice any errors, please let us know by sending an email to We will do our best to correct them as soon as possible. We will endeavour to correct them as soon as possible.

Many of the items offered (e.g. products from the MS Design or Love Symphony collections) are unique and are neither subject to standard measurements nor do they correspond to a reproducible sample.

In some cases we rely on freely available commercial images from websites such as  or to provide you with a nice internet experience. Their licence terms can be found on their respective websites.

§15. Company details

: Malgorzata Maria Schrangl

Location of business licence: A-4650 Edt bei Lambach, Fischerweg 20, Austria

Object of business: Manufacture of arts and crafts objects SOWIE commercial business and commercial agents.


Tel.: +43 69919283392


Member of: Member of WKÖ

Professional law: Trade regulations:

Supervisory authority/trade authority: Authority according to ECG (E-Commerce Act)

Jurisdiction: Wels 4600.

These General Terms and Conditions have been translated from German into English with the greatest possible care. Typing errors and translation mistakes excepted.